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the Magazine of the National Apartment Association

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Key Month For Lease-Ups: The Numbers In May

May was an important month for apartment properties in the lease-up stage of development, as absorption of new units in many major U.S. markets increased significantly from April. May's absorption rate also surpassed the 12-month average in most of these...

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Thousands Visit RPMcareers.org!

It all started with a simple idea: Increase the number of people who consider residential property management (RPM) as a career. As part of the NAAEI NOW Capital Campaign, the NAA Education Institute conducted research, developed a brand identity and,...

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American Community Survey Funding in Jeopardy

As Congress continues to debate the FY 2016 federal budget, funding of the U.S. Census Bureau's American Community Survey (ACS) is still in jeopardy. The ACS is important to the multifamily industry because it helps in estimating the economic impact...

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RealPage Acquires Indatus

RealPage acquired select assets of ICIM Corporation, marketed under the trade name Indatus. Indatus provides a suite of cloud-based, smart-answer automation and routing solutions that handle maintenance calls for more than 11,000 apartment communities. The product enables property owners and...

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The Value of Building Customer Loyalty

Building customer loyalty is important in any industry—including multifamily housing. In her seminar with the Apartment All Stars on the subject, Alexandra Jackiw, CAPS, President of Milhaus Management, explains how customers communicate their responses to perceived service or lack thereof...

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White House Water Rule a Done Deal

The Obama Administration announced the Environmental Protection Agency (EPA) and Army Corps of Engineers' (Corps) controversial "Waters of the U.S." final rule. The rule is intended to clarify the scope of waters that are subject to federal jurisdiction under the...

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Industry Voices VAMA Notification Concerns

A year ago, the U.S. Department of Housing and Urban Development (HUD) published a proposed rule that would fully implement the 2013 Violence Against Women Act Reauthorization (VAWA), which includes housing provisions. The proposal asked for feedback on establishing emergency...

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July Movers & Shakers

Movers and Shakers • Management Sonja N. Harris • Vice President Human Resources • EdR • Memphis Sonja Harris joins EdR with approximately 25 years of experience. She began her career in 1990 at Gables Residential Trust. As property manager/regional...

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The Update: Work to End Veteran's Homelessness

NAA is supporting an effort by the United States Interagency Council on Homelessness to end veterans' homelessness across the country. In December 2014, efforts to help assist the homeless were featured in units . This is an achievable goal but...

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